Privacy Policy

Effective Date: 15-Jan-2024

[Your Company Name] ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web-based Point of Sale (POS) software ("Service"). Please read this policy carefully to understand our practices regarding your information.

1. Information We Collect

We collect the following types of information when you use our Service:

a. Business Information

Business name, address, and contact details.
Business-related data, including items, suppliers, purchases, invoices, expenses, and reports.

b. User Information

Name, email address, username, and role for business users.

c. Transaction Data

Information about transactions processed through the Service, including invoices, payments, stock movements, and profit/loss reports.

d. Technical Information

IP address, browser type, operating system, and usage data collected automatically when you access the Service.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain the Service.
To process transactions and manage inventory.
To generate reports, such as profit and loss statements.
To communicate with you about updates, features, and support.
To monitor and analyze usage and trends to improve the Service.
To ensure security and prevent fraud.

3. Sharing Your Information

We do not sell, trade, or rent your personal or business information to third parties. We may share your information in the following circumstances:

With Your Consent: When you explicitly authorize us to share information.
Service Providers: With trusted third parties that assist us in providing the Service (e.g., hosting, analytics, and support).
Legal Obligations: When required by law or to protect our legal rights.

4. Data Security

We implement industry-standard measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee complete security of your data.

5. Data Retention

We retain your data for as long as your account is active or as necessary to fulfill the purposes outlined in this policy. If you close your account, we may retain certain information for legal or compliance purposes.

6. Your Rights

Depending on your location, you may have the following rights regarding your data:

Access and obtain a copy of your data.
Request correction or deletion of your data.
Object to or restrict processing of your data.
Withdraw consent where processing is based on your consent.

To exercise these rights, contact us at contact@onlinesolutions.pk.

7. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

8. Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

onlinesolutions.pk
Email: contact@onlinesolutions.pk